Payment Policy

Payment Policy

Thank you for shopping with LUNAJIN. Please read our Payment Policy carefully before placing your order.

Accepted Payment Methods

We accept the following payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express, Discover
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

Secure Checkout

All transactions on LUNAJIN are processed through a secure, encrypted payment gateway. Your payment information is never stored on our servers. We use SSL (Secure Socket Layer) technology to ensure your data is protected at all times.

Currency

All prices on our website are listed in US Dollars (USD). If you are paying with an international card, your bank may apply a currency conversion fee.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details. Please keep this email for your records.

If you do not receive a confirmation email within 24 hours, please check your spam/junk folder or contact us.

Payment Failures

If your payment is declined, please:

  • Double-check your card details and billing address.
  • Contact your bank or card issuer.
  • Try an alternative payment method.

LUNAJIN is not responsible for any fees charged by your bank or payment provider.

Billing

Your card will be charged at the time your order is placed. In the case of pre-orders or out-of-stock items, you may be charged at the time of shipment — we will notify you in advance.

Contact Us

LUNAJIN
Email: hello@lunajin.com
Phone: +1 (424) 454-1351
Address: 1 Mills Cir, Ontario, CA 91764, United States

We respond to all inquiries within 1–2 business days.